Zomato Customer Support Executive Jobs 2025
Zomato, one of India’s leading meal delivery and eating place aggregator platforms, has officially opened its recruitment drive for Customer Support Executive Jobs 2025. This gives a golden opportunity for freshers and skilled professionals who are looking to build a career in a dynamic and fast-paced work environment.
Zomato is hiring for each paintings-from-domestic and office-based roles across diverse places in India. If you’re a graduate with tremendous communication competencies and a client-first mindset, this may be your threat to sign up for one of India’s most progressive tech organizations. Zomato Customer Support Executive Jobs 2025
Job Role Overview: Customer Support Executive
Job Title: Customer Support Executive
Company: Zomato.
Job Type: Full-time
Work Location: Remote/Hybrid/Office-based
Experience : 0-3 years
Qualification: Any Graduate
Industry: Food Delivery, Customer Service
Functional Area: Customer Success, Client Communication
Key Responsibilities
- As a Customer Support Executive
- Handling incoming calls, chats
- Resolving complaints related to orders, delivery problems, refunds, and app utilization.
- Providing spark off and correct responses to purchaser inquiries.
- Maintaining excessive standards of patron pride through empathy and endurance.
- Documenting all client interactions for quality monitoring and procedure development.
- Collaborating with internal groups like logistics, restaurant companions, and tech groups to remedy complicated problems. Zomato Customer Support Executive Jobs 2025
Eligibility:
- qualification: Graduation
- Freshers are eligible to use.
- Prior enjoy in customer service or BPO could be an added gain.
- Excellent verbal and written conversation capabilities (English, Hindi, language).
- Ability to address stress in a quick-paced work environment.
- Basic laptop knowledge and familiarity with cell apps.
- Flexible to work in rotational shifts, consisting of weekends and vacations.
Why Join Zomato?
Working with Zomato gives a host of blessings, mainly for people starting their careers in customer support or operations. Here’s what makes Zomato an organization of choice: Zomato Customer Support Executive Jobs 2025
- Reputed Brand: Work with one of India’s maximum recognized and trusted brands.
- Work Flexibility: Opportunities for far-off and hybrid working models.
- Learning & Development: Training applications to help you develop in your position.
- Career Growth: Clear pathways for internal promotion.
- Supportive Culture: Young, energetic teams.
- Competitive Salary: Fixed repayment with overall performance-based total incentives.
Salary Package:
- For Freshers: 18,000 – 25,000 per month
- For Experienced Candidates: 25,000 – 35,000 in line with the month
- Additional advantages: Health coverage, night shift allowance, internet allowance (for WFH), and annual bonuses. Zomato Customer Support Executive Jobs 2025
Work Timings:
- Rotational shifts (Morning, Evening, Night)
- Weekly offs (rotational)
- Night shift allowance provided
- Support can be required on weekends and public holidays
How to Apply?
Applying for the Zomato Customer Support Executive Job 2025 is easy and fully online. Here’s how you can apply:
- Visit the Official Zomato Careers Page
- Search for ‘Customer Support Executive’ Role: Filter based on your preferred area.
- Click on Apply Now: Fill in your information and upload your resume.
- Complete the Online Assessment: Some roles might also require a quick language or aptitude take a look at.
- Attend Virtual Interview: Shortlisted candidates might be called for a digital HR spherical.
- Final Selection & Offer Letter: If selected, you may obtain the offer within 7–10 days.
Documents Required:
- Updated Resume
- Aadhaar / PAN Card
- Educational (10th, 12th, Graduation)
- Passport-sized photograph
- Previous company’s relieving letter
Locations Hiring in 2025:
Zomato is hiring throughout primary Indian cities, including:
- Delhi NCR
- Mumbai
- Bangalore
- Hyderabad
- Pune
- Kolkata
- Chennai
- Jaipur
- Ahmedabad
- Lucknow
- Remote Locations (PAN India – for WFH)
Career Path After Joining:
Starting as a Customer Support Executive at Zomato opens doorways to several different roles, which include:
- Team Lead – Customer Support
- Quality Analyst
- Process Trainer
- Operations Executive
- Vendor/Partner Management
- Logistics & Delivery Support
Many senior leaders at Zomato have risen via the ranks, beginning in support or operational roles. This shows the agency’s strong internal mobility structure.
Tips for Success within the Interview:
- Be clear, confident, and courteous in the course of your mock or live calls.
- Practice problem-solving scenarios based on food delivery troubles.
- Show empathy even as you manage customer court cases.
- Highlight any previous BPO or service experience.
- Be open to working flexible hours and adapting to dynamic changes.
Final Thoughts:
Zomato’s 2025 Customer Support Executive recruitment pressure gives a great opportunity for sparkling graduates and early-professional professionals to begin their adventure in a high-growth tech enterprise. The bendy paintings setup, remarkable organization way of life, and destiny growth potentialities make this position relatively attractive.
Whether you are a current graduate or someone seeking out a career shift into customer service or tech-driven corporations, Zomato Customer Support Executive Jobs 2025 is a position really worth applying for. Don’t leave out this possibility — Apply online now and secure your spot at one of India’s quickest-developing organizations. Zomato Customer Support Executive Jobs 2025
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